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SHIPPING AND PAYMENT POLICIES

At Royal Fortune 3D, we are committed to providing the best customer service and ensuring that our customers receive their products in a timely manner. Our shipping policy is simple and straightforward. We use the most reliable shipping methods and packaging to ensure that your products are delivered safely and securely. Shipping costs may vary depending on the size and weight of your order. For specific information about our shipping policy, please contact us.At Royal Fortune 3D, we accept various forms of payment including credit/debit cards, PayPal, and offline payments. We use third-party banking to verify payment and ensure that your personal information is secure. Please note that offline payments may take longer to process. For any questions about our payment methods, please contact us.

ABOUT US

Royal Fortune 3D is a Veteran-owned and operated business committed to providing the best products alongside the best customer service. We specialize in 3D printing and are constantly pushing the boundaries of what is possible with this technology. Our team of experts is passionate about what we do and is dedicated to bringing your ideas to life. If you have any questions or requests, don't hesitate to get in touch with us. We would love to hear from you.At Royal Fortune 3D, we take your privacy and safety seriously. We use, store, and protect your personal information in accordance with the highest standards. We use third-party banking to verify payment and ensure that your personal information is secure. We collect data solely for the purpose of processing your order and delivering your products. If you have any questions about our privacy and safety policies, please contact us.

  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • how fast is an item shipped out?
    Most items are shipped within 1-3 business days of purchase. Pre-order items are shipped within 1-3 business days of the product being completed.
  • what is the product made of?
    Our products are made from PLA: PLA is an environmentally friendly non plastic biodegradable locally sourced friendly source for toys and home decor.
  • How are the products made?
    Our products are made utilizing STL files and 3D printers.
  • How do you get your STL files?
    We Purchase most of our files through Kickstarters or by Subscritions for authorized resellers. Designing files takes time we do a few as custom order are requested however the current sales orders keep us busy just printing. we currently are displaying the following from backers or resellers. STLFLIX- Authorized reseller Stagetop games Autorized reseller OMNI Modular Display- Authorized reseller
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

FAQ

FAQ
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